Privacy Policy

Privacy Policy

Naturominta (“the Provider”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and store your information in accordance with applicable law, including the EU General Data Protection Regulation (GDPR) and relevant U.S. privacy regulations.

1. Data We Collect

We may collect the following personal data when you use our services or website:

  • Name, email address, and contact information (when subscribing to our mailing list, booking a session, or purchasing a product).

  • Payment details (processed securely through third-party providers such as Stripe, PayPal, or WooCommerce — we do not store payment card details).

  • Health-related information voluntarily provided for naturopathic consultations or massage services.

2. How We Use Your Data

Your personal data is used for the following purposes:

  • To provide and manage our services (appointments, coaching, massage, corporate wellness, packages).

  • To process payments and issue invoices.

  • To send newsletters, wellness tips, or special offers (only if you have subscribed).

  • To comply with legal and tax obligations.

3. Mailing List & Marketing

  • We use double opt-in for mailing list subscriptions. You will only receive newsletters or marketing emails if you explicitly consent.

  • You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

  • Your data is not shared with third parties for marketing purposes.

4. Storage & Security

  • Your data is stored securely on servers hosted by our service providers (such as WordPress, WooCommerce, Systeme.io, Stripe, and PayPal).

  • We take appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or loss.

5. Data Retention

  • Client health records (for naturopathic or massage services) are kept for the minimum legally required period in France.

  • Other personal data is retained only as long as necessary to provide services or comply with obligations.

6. Sharing Your Data

We do not sell or rent your personal data. Your information may only be shared with:

  • Trusted third-party providers who process payments or manage bookings.

  • Legal or regulatory authorities if required by law.

7. Your Rights

In accordance with GDPR and other applicable laws, you have the right to:

  • Access, correct, or update your personal data.

  • Request the deletion of your data (unless required by law).

  • Withdraw consent to receive marketing emails at any time.

  • File a complaint with a data protection authority if you believe your rights have been violated.

8. Cookies

Our website may use cookies to improve user experience, analyze site traffic, and support online payments. You can manage cookie preferences in your browser settings.

9. Contact

For any questions or to exercise your privacy rights, please contact:
Naturominta
📍 Pessac, France
📧 contact@naturominta.com